1. About these terms and conditions 1.1 In these terms and conditions "we", "our", and "us" refer to Inez Academy and "you" and "your" refers to the delegate purchasing an Inez Academy training course.

2. Booking your training course

2.1 Inez Academy reserves the right to decline admission to any of its training courses.

2.2 Inez Academy reserves the right to cancel or change planned training courses in terms of dates, locations, and course content. You will be notified at least 24 hours in advance of any planning changes.

2.3 Irrespective of circumstances, Inez Academy accepts no liability for any loss of earnings or expenses incurred by you or any models.

3. Paying for your training course

3.1 You are required to pay a non-refundable deposit for your course to secure your place on a course date.

3.2 Should Inez Academy need to cancel your appointment for unforeseen circumstances, your booking will be moved to another date and deposits will still be non-refundable.

3.3 You may pay the outstanding balance for your training course by either Cash or Bank transfer.

3.4 Payment in full - you are required to pay the full outstanding balance owing for your course 4 weeks prior your training date to release online material and manuals.

3.5 A mutually convenient training date will then be confirmed, this will also act as your confirmation of your deposit.

3.6 Your course balance must be paid in full 4 weeks prior of your training & this remains your personal responsibility. Failure to pay in full may lead to legal proceedings taken against you.

4. Cancelling your training course booking

We understand that sometimes plans change and you may need to change your arrangements. Please see below our Terms & Conditions for how we handle cancellations and amendments, these rules also apply to sickness.

4.1 Should you wish to cancel your booking your deposit will be forfeited as this is non-refundable.

4.1.2 Delegates may choose to independently arrange insurance to provide indemnity against possible cancellation. Inez Academy do not provide any cancellation insurance, but are aware of Cancel sure Insurance, a company which specialises in insurance for training course cancellations (please be aware this does not constitute a recommendation and Inez Academy cannot accept any liability for any insurance policy you choose to buy).

4.1.3 Inez Academy does not issue refunds for Acts of God.

An Act of God is defined as an event outside of human control such as sudden floods, earthquakes or other natural disasters, for which no one can be held responsible.

This also includes weather-related issues such as snow, ice, floods etc:

If Inez Academy chooses to cancel a course due to an Act of God

then it is not liable for any loss resulting to the customer as a result of this cancelled course.

Inez Academy will make all reasonable effort to replace a cancelled course by arranging an alternative date, but this cannot be guaranteed. Where the majority of customers for that course have been affected, this will be made free of additional charge.

5. Amending your training course booking

5.1 Should you wish to amend your booking by changing your course date, the following terms and conditions apply:

5.1.1 Inez Academy cannot guarantee you a place on your chosen alternative course date. If a place cannot be provided on your preferred date, you will be offered the next available date with capacity to accommodate you. Unfortunately, no other exceptions can be made.

6. Contacting Inez Academy

6.1 You can contact Inez Academy in any one of the following ways:

6.1.1 By telephone on 01892 769977

6.1.2 By Facebook (Inez Beauty Clinic & Training) or Instagram Inez Beauty Clinic

6.1.3 By email at info@inezbeautyclinic.com

7. Data Protection

7.1 In booking a training course with Inez Academy, you agree to use any data you submit in order to process your order and for future marketing purposes by Inez Academy.

7.2 Your details will not be transferred to any third party without your written consent.

8. Complaints

8.1 Inez Academy takes pride in the quality of its service and as such will try to resolve any complaints as quickly as possible.

8.2 Complaints about any aspect of Inez Academy should be made in writing by emailing info@inezbeautyclinic.com

8.3 Complaints received in writing will be acknowledged by return email or letter within one week of receipt.

9. Models

9.1 Inez Academy can not be held responsible for no show of models

9.2 A minimum of one model is required for the Advanced Training and a minimum of five models for our Foundation Training Courses.

10. Learning agreement

10.1 I have received information, advice and guidance to assess my suitability for this course and we reviewed my goals, expectations and the career progression options available.

10.2 I fully understand the requirements of the course and understand the entry requirements and that any deposits paid are non-refundable.

10.3 I have been made aware of the standards of practice expected from me, including behaviour and disciplinary action and accept these as full conditions of accreditation

10.4 Inez Academy aim to provide a Healthy & safe environment for you to learn in but I understand that I also play a part in taking responsible care in all activities to safeguard the health & safety of myself and others

10.5 | understand that Inez Academy have the right to revoke any certification as disciplinary if you are not abiding by the standards of practice set out.

10.6 I will be diligent in my learning, attend classes and take exams as required to achieve the objectives needed to obtain my qualification.

10.7 I consent to being contacted by Inez Academy or third party acting on their behalf, for the purposes of safeguarding.

10.8 I give my full consent to having photographs taken throughout my course to be used for promotional purposes on social media platforms linked to Inez Academy and approved by third parties.

11. Standard Practice

Cosmetic tattoo treatments consist of non-surgical, non-incisional procedures that change the appearance, colour, texture or structure of bodily features to achieve what clients perceive to be more desirable. The client has a right to expect that the permanent make up offering the procedure does so in an appropriate environment and takes reasonable care in the delivery of the treatment from initial assessment to completion of the treatment including aftercare. I agree I have a duty to:

11.1 Ensure I have the correct insurance and keep it updated when new procedures are added

11.2 Seek and obtain consent at all stages during consultation, examination and treatment, and if the intention is to use client photographs for portfolio or advertising purposes

11.3 Act in their clients’ best interests

11.4 Use principles of ethics for decision making and balance beneficence and non-maleficence

11.5 Give clients information in a way that is clear, concise and understandable and respect clients dignity and privacy

11.6 Support the client’s decision regarding treatment and offer advice and guidance while remaining impartial

11.7 Keep professional knowledge and skills up to date

11.8 Recognise the limits of their professional competence and only offer services within their scope of practice

11.9 PMU Artists will strictly adhere to all usage instructions and guidelines provided by product and equipment manufacturers

11.10 Wherever treatment takes place it should be suitably designed and safely maintained to ensure that risk to clients and staff is minimised

11.11 Ensure that infection prevention and control is practiced in accordance with the latest professional guidance and legislation relevant to the facility

11.12 PPE must be worn if required during treatment and all safety procedures followed when using sharps

11.13 Ensure they are appropriately trained and competent to manage any complications that may arise during or after treatment. This may include resuscitation or the management of anaphylaxis

11.14 Advertising complies with current codes of advertising standards

11.15 Remain up to date with changing legislation and continue in your professional development.

Private Policy

Inez Academy is committed to protecting and respecting your privacy. This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. By signing these conditions, you are accepting and consenting to the practices described in this policy. We may collect and process the following data about you:

·       Information you provide us: e-mail, address, telephone number

·       Information we collect about you: IP addresses

·       Information we received from other sources: advertising networks, credit reference agencies

GDPR

Personal information is collected and stored following GDPR guidelines once a person registers their interest to join our organisation. https://www.gov.uk/data-protection